When you need to replace or repair glass in your vehicle, CALL US FIRST! Deciding where to take your vehicle and how to handle your insurance claim can be an intimidating experience. Here at Johnson’s Auto Glass & Upholstery we work directly with all insurance companies to make this process as quick and efficient as possible. Keep reading for some basic information about this process.
Choosing your windshield replacement specialist
Washington State Law allows you to take your repair or replacement business wherever you choose. By calling us first, we can help you avoid the pressure that some insurance companies try to put on you to use a shop of their choice.
Insurance companies DO NOT GUARANTEE WORK, only the repair shop guarantees work. We guarantee our glass replacement for the lifetime ownership of your vehicle, and have been providing this guarantee for over 70 years.
Filing a claim
We do all the work for you. Just call, e-mail or fax us using the form on our website, and we will take care of your insurance company’s billing and accompanying paperwork. We work directly with insurance companies so you can rest assured that your claim will be handled in the most efficient and expedient manner.
Costs and deductibles
At Johnson’s Auto Glass & Upholstery, you pay only the deductible. You will never be billed for any unpaid balance. Even if the insurance company pays us less than we have previously agreed upon, we will continue to negotiate with them, not you, for settlement of the invoice.